SOLUTIONS
Our key role in the industries with turnkey solutions for specific business needs, in Italy and abroadGovernment
PerVoice solutions serving the citizens
For many years PerVoice has been alongside the Public Administration with exclusive solutions to promote and support innovation in the public service, with particular attention to breaking down sensory barriers.
PerVoice also develops open source Intelligence models which, starting from the collection and integration of various multimedia sources, transcribed and indexed, support the investigation activities in the National Defence and Public Security fields.
key factors
Real-time verbalization of hearings and councils
Multilingual translation and speech synthesis accessible from the web
Real-time subtitling of assemblies
Digital contents accessible for hearing and visually impaired
Automatic and accurate answers to citizens’ request
Publicly accessible multimedia storage
Healthcare
PerVoice solutions for Medical Reporting
Medical assistance has a deep impact on our lives and the demand for technological innovation by patients, staff and healthcare organizations is constantly growing to improve quality and efficiency.
PerVoice creates advanced dictation systems to support companies specialized in Medical Reporting, allowing medical staff to write the report simply dictating with computer or mobile devices, in real time or in batch mode.
key factors
Pathological language models customized
System active 24×7 even in off-line network
High accuracy and immediate availability of dictation
Efficiency and frankness of the reporting process
Customer Care
PerVoice solutions for Customer Experience
Speech Analytics
The full transcription and phone call analysis of the Contact Centers provide clear results with objective and measurable KPI, both of customer satisfaction level and of the agents’ operational performance.
PerVoice , integrated into Almawave’s Iride® suite, support Multichannel Customer Engagement, in real time to ensure effective self-caring automation in natural language, in batches to allow accurate data analysis, obtaining the complete picture of the ” Voice of the Customer “.
Conversational IVR
PerVoice makes available to the market the most innovative and efficient transcription and speech synthesis technology for conversational agents. By adopting the latest generation of neural networks and the ability to tune models tailored to the customer’s business needs, Audioma® IVR technology guarantees the best market performance.
key factors
Real time dialogue understanding
Integral analysis of the content of telephone conversations
Contact automation and operational efficiency
Speakers’ anonymization and morphing
Media & Communication
PerVoice solutions for Broadcast Monitoring
Broadcast Monitoring services help companies catch fundamental information for their business, adopting voice recognition technologies to intercept the enormity of live content made available by radio and television broadcasters worldwide.
Immediate availability and accuracy of the speech transcription, obtainable only thanks to the development and updating of peculiar language models, are key factors for the effectiveness use of the service.
PerVoice is the technological partner of major news agencies and leading companies in the world of radio and television monitoring, providing vital support for multilingual transcription and multimedia contents indexing of Broadcasts.
TVEyes Language Technology is the joint venture between TVEyes Inc. and PerVoice, created to extend radio and television broadcasts monitoring worldwide, in any language, thanks to the continuous development and tuning of language models typical for Broadcast market.
key factors
Accurate voice recognition of TV, Radio and Podcast content
Automatic alerts based on pre-established interest criteria
Transcript delivery within minutes of broadcasting
Multilingual service availability 24×7
PerVoice S.p.A.
Sole member
Via alla Cascata 56/c - 38123 Trento, Italy
Tel. +39 0461 1812 800
Email: info@pervoice.it
Share capital € 670,000 fully paid up.
Companies’ Register of Trento
Tax code/VAT N° 02019100227
Economic and Administrative Index 194584
Company subject to the management and direction of AlmavivA S.p.A.
©2020 PerVoice SpA
